FAQ
Frequently Asked Questions
How often do you send donations to Compassion International?
Once a quarter, we will donate 1% of orders placed on this site (including tax and shipping). It might not seem like much, but Amazon Smile’s charity donation was only 0.5%, and that program has ended. Together, we can make a difference! Please note that this amount is NOT eligible for your personal tax deductions because we are making the donations from our own revenue. At this time, we are unable to display the cumulative donations generated from your orders.
Learn more about Compassion International or make a personal (tax-deductible) donation directly (link is sponsored).
Yes, most arrangements are transposable. Here’s a quick video to show you how!
I downloaded a song in the wrong key by mistake. Do I have to buy it again?
No, you don’t have to buy it again. If the song is transposable, you can access it from your account at any time, change the key and reprint. Watch this brief video to learn how!
Not yet, but we’re getting there. Depending on your location, however, we may not be required to collect sales tax until certain conditions are met. We currently collect sales tax in the following 11 areas:
AL, CA, DC, FL, HI, IL, LA, MA, MD, WA, WI
If sales tax is required in your location, it will be added at checkout.
Want to be notified when our tax-exempt program is available? Please fill out this form to help us gauge interest.
It’s possible to request a sales tax refund from the government, but it’s not worth the hassle unless you’re talking about a large amount. Consult your state’s specific requirements for refund requests.